1. Data Controller Identity This clarification text has been prepared as Metropol Hospital in order to inform you about the processing of your personal data in accordance with the Personal Data Protection Law No. 6698 (“KVKK”).

2. Purpose of Processing Personal Data Your personal data collected is processed in order to provide our health services, to meet your appointment requests, to manage your diagnosis and treatment processes, to ensure in-hospital security and to fulfill our obligations arising from the law.

3. Personal Data Processed Your personal data may include information such as name-surname, Turkish ID number, contact information (phone number, e-mail address), health data and your communication processes with our hospital.

4. Method and Legal Reason for Collection of Personal Data Your personal data is collected through our website, mobile applications, call center, e-mail, written or digital forms in order to provide our health services. The legal reason for the collection of your personal data is the explicit consent specified in Articles 5 and 6 of the KVKK and the cases stipulated by law and the necessity for the establishment and performance of the contract.

5. Transfer of Personal Data Your personal data may be transferred to legally authorized public institutions and organizations upon their request or when it is mandatory to share it in accordance with the legislation. Apart from this, it is not shared with third parties without your explicit consent.

6. Your Rights as a Data Subject Pursuant to Article 11 of the LPPD, you have the following rights in relation to your personal data:

• Learn whether personal data is being processed,
• Request information if personal data has been processed,
• To learn the purpose of processing personal data and whether they are used for their intended purpose,
• To know the third parties to whom personal data are transferred domestically or abroad,
• To request correction of personal data in case of incomplete or incorrect processing,
• To request the deletion or destruction of personal data within the framework of the conditions stipulated in the KVKK,
• To request notification of correction, deletion, destruction to third parties to whom personal data are transferred,
• To object to the occurrence of a result against you by analyzing the processed data exclusively through automated systems,
• To request compensation for damages in case you suffer damage due to unlawful processing of personal data.

7. Contact You can contact us to exercise your rights under the KVKK and to submit your requests regarding the subject matter:

• Address Küçük Cigli Anadolu Cad. No: 1169, 35620 Cigli/Izmir
• Telephone: 444 35 50
• E-mail: info@metropolhastanesi.com